Responsible Gaming
Gaming Should Be Entertainment
At Prosper Guildford, we believe that online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide a safe and entertaining platform, it's important to understand that casino games are games of chance, and the house always has a mathematical edge. Please gamble responsibly and within your means.
Age Verification
Online gambling in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). By using our website and services, you confirm that you meet this legal requirement. We are committed to preventing underage gambling and reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Neglecting family, work, school, or personal responsibilities
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Experiencing relationship problems due to gambling
- Gambling to escape negative emotions, stress, or problems
- Unsuccessful attempts to cut back or quit gambling
- Jeopardizing education, career, or personal relationships
Self-Help Tools & Responsible Gaming Features
We provide a range of tools to help you maintain control of your gambling. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a session or time period
- Reality Checks: Receive reminders about your session duration and spending
- Session Time Limits: Automatically log off after a set period of gameplay
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Account Statements: Review your complete gambling history and spending
These tools are designed to empower you to gamble within your personal limits. We encourage you to use them proactively.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, confidential support is available:
Canada
- Responsible Gambling Council (Ontario) – www.responsiblegambling.org – Information, resources, and referrals for problem gambling help across Canada
- Gamblers Anonymous Canada – Support groups and peer assistance throughout Canada
- Provincial Problem Gambling Services: Most provinces offer free counseling and support services. Contact your local health ministry for details
International Resources
- GamCare (United Kingdom) – www.gamcare.org.uk – Free confidential support and information
- GamStop (United Kingdom) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Counseling and support services
- National Council on Problem Gambling (United States) – www.ncpgambling.org – Helpline: 1-800-GAMBLER (1-800-426-2537)
If You Need Help
Seeking help for problem gambling is a sign of strength, not weakness. There is no shame in reaching out. Professional counselors and support groups are available to assist you, and many services are completely free and confidential.
If you're struggling with gambling, please contact one of the organizations listed above or reach out to a trusted friend, family member, or healthcare provider today.
Remember: You are not alone, and help is available.